1. Introduction
Welcome to SNS Events ("we," "our," or "us"). We are an event planning and decoration company serving the Dallas–Fort Worth area and surrounding Texas regions. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at sseventsdfw.com and use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information you provide directly to us through the following interactions:
a) Contact & Inquiry Forms
When you request a quote or submit a contact form, we collect:
- Full name
- Email address
- Phone number
- Event type
- Preferred event date
- Message/requirements
b) Custom Package Requests
When you submit a custom event package request, we collect:
- Full name
- Email address
- Phone number
- Event type and date
- Guest count
- Venue
- Budget
- Special requirements
c) Coaching Session Bookings
When you book a Coaching (Counseling) Session, we collect:
- Full name
- Email address
- Phone number
- Message/notes
- Payment information (processed securely by Stripe — we do not store your card details)
d) Management Session Bookings
When you book a Management Session, we collect:
- Full name
- Email address
- Phone number
- Message/notes
- Event type and event date
- Payment information (processed securely by Stripe)
e) Newsletter Subscriptions
When you subscribe to our newsletter, we collect:
- Email address
f) Booking Reschedule Requests
If you request to reschedule a booking, we collect the information needed to process your request, including a new preferred date and time.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Confirm, manage, and fulfill your event or session bookings
- Send booking confirmation emails and relevant session details (including Google Meet links for virtual sessions)
- Process payments securely through Stripe
- Send newsletters and promotional updates to subscribers who have opted in
- Improve our website content and services
- Comply with legal obligations
4. Payment Processing
All payments are processed through Stripe, a third-party payment processor. We do not collect, store, or have access to your credit or debit card information. Stripe's use of your payment data is governed by their own Privacy Policy.
We do store limited, non-sensitive payment metadata including:
- Stripe session and payment intent IDs (for booking reference only)
- Amount paid
- Payment status
5. Google Calendar & Google Meet
For virtual coaching and management sessions, we use Google Calendar to schedule appointments and generate Google Meet links. When a booking is confirmed, your session details are added to a Google Calendar event. This integration is used solely to facilitate your session and does not grant us access to your personal Google account.
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to:
- Maintain your session as you browse
- Remember your form entries temporarily
- Analyze website traffic and performance
You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
7. Email Communications
When you book a session, submit a form, or subscribe to our newsletter, we may send you:
- Booking confirmation and reminder emails
- Session details and meeting links
- Promotional emails and updates (newsletter subscribers only)
You may unsubscribe from marketing emails at any time by contacting us or using the unsubscribe link in our emails.
8. How We Share Your Information
We do not sell or rent your personal information. We only share your information in the following situations:
- Service Providers: With trusted third-party services (such as Stripe and Google) solely to fulfill the services you have requested.
- Legal Requirements: If required by law, regulation, or legal process (e.g., a court order or government request).
- Business Protection: To protect the rights, property, or safety of SNS Events, our clients, or others.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining booking records, fulfilling legal obligations, and resolving disputes. Newsletter subscriptions are retained until you unsubscribe.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the information below.
12. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
SNS Events 📍 Dallas–Fort Worth, Texas 📧
Info.sseventsdfw@gmail.com 📞 +1 (214) 579-9696 🌐 sseventsdfw.com